In order to effectively deal with your transaction or case, we need to use the information you provide such as name, address, and any financial information etc. We take full responsibility for ensuring that proper security measures are in place to protect your information. We may have to pass the information on to other agencies such as other solicitors, banks or government agencies but will only do so where that is required to progress your transaction or case or by law.

We may use your information for the purposes set out in our data protection notification with the Office of the Information Commissioner. Some of your information may be 'sensitive personal data' such as details of any disabilities, or employment details.

We would like to hold your information (including any email address), where collected by us, for our own future marketing purposes (for example to inform you of changes in the law, or to send you our brochure). If you do not wish to receive such approaches in future, please inform us as soon as possible.

Our cookies do not contain any personal information about you and are used only to determine your browser details. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. Cookies are required to use this site and they ensure that the communication between you and this site is secure.

Where we do collect your personal information, it is stored in our secure databases to prevent unauthorised access. Our systems are configured with data encryption or scrambling technologies and industry standard firewalls. When you send information to us over the internet, your data is protected by secure socket layer technology to ensure safe transmission.

You have the right to ask us in writing for a data subject access request form to obtain a copy of the information which we hold about you (for which we may charge a fee). Any request should be addressed to Robert Westwood, Ballantyne & Copland, 44 Civic Square, Motherwell.

If you believe that any of your personal information that is held or being processed by us is incorrect then please write to us immediately as we cannot be responsible for any problems that may arise due to inaccurate information that you have provided us with.

We cannot accept responsibility for any issues concerning your data collected by websites that are not directly under our control. Please also be aware that individual organisations operate their own policies regarding the use and sale of personal information and the use of cookies. If you have a concern regarding the way your personal information will be used on other sites then you are advised to read the relevant privacy statement.

We are committed to protecting your privacy on line, as highly as we would with your customer information in any of our systems.

We will not share your personal information for marketing or any other purposes without your consent unless where required by law. We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force. We collect general statistical information about visitors to our website for general reporting and to improve future content.

By using our website, you consent to the collection and use of this information by us. If we change our privacy policy we will inform you by posting these changes on this page.

In our website we also provide links to other websites for your convenience and information. Please be aware that these sites may have different security and privacy policies and we have no control over and take no responsibility for any information submitted to these sites.

We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy